Please visit our client services website for online, anytime information, or contact our customer service representatives by calling one of the numbers below on this page. Spanish-speaking representatives are available during normal business hours.

10777 Northwest Freeway
Houston, Texas 77092
United States     View Map
13831 Northwest Freeway
Houston, Texas 77040
United States     View Map
929 W Sprague Ave
Spokane WA 99201
United States    View Map
101 South Fifth Street, Suite 1400
Louisville KY 40202
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1716 Lawrence
De Pere WI 54115
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Have an Agent Contact Me


*The Annuity Operations office in Spokane, Washington, administers:

  • Manhattan Life Insurance Company annuity contract numbers beginning with “ML”, and
  • All Western United Life Assurance Company annuity contracts.
Client Services

Contract/Policy holders login to Client Services for information anytime on your policies & contracts, claims, correspondence, and to upload forms.

Client Login

Producer Resource Center
Agents/Producers can login to the Producer Resource Center anytime to view commissions, contracts, policies, sales, download/upload forms and brochures.

Agent/Producer Login

Healthcare Provider Benefit Verification
Healthcare Providers can login to the Healthcare Provider Benefit Verification Resource Center anytime to verify policyholder benefits, paid to dates, and view claims information.
Individual Health Insurance Customer Service 800-999-2971
Individual Acquired Health and Life
Insurance Customer Service

Medicare Supplement Customer Service

  • Manhattan Life
  • Family Life
  • Western United Life
Medicare Agent Expedited Underwriting 800-982-0415
Annuity Operations and Customer Service 800-247-2045
VB Member, Group, and Broker Service Inquiries
(Humana WVB Acquisition) Download PDF 
Worksite Health Insurance Customer Service
(Purchased through your Employer)
Life Insurance Customer Service 800-877-7705
Healthcare Providers Click here
International Customer Service 800-877-7705
Marketing (Life & Health) 888-441-0770
Marketing (Annuity) 800-247-2045
Puerto Rico Product Sales 787-789-1010
Call Center Product Sales 800-369-3600
Health Policy Admin. 713-583-3253
Life Customer Service/Policyholder Services 713-583-3253
Claims Processing 713-583-8508
Premium Processing 713-583-2908
Life New Business 713-821-6463
Marketing/Agent Supplies 713-821-6512
Medicare Supplement/Secure
Care Customer Service
Worksite Applications 713-481-8216
Worksite Claims 713-583-0677
Worksite Policyholder Services 713-481-2689

Annuity Operations and Service


Customer Service
Agent Supplies
Medicare Supplement Supplies
Medicare Supplement Customer Service
VB Claims submissions
VB Case Review
Worksite Core Health

Annuity Operations and Service
Health and Life Claims P.O. Box 925309, Houston, Texas 77292-5309
Health and Life Admin. P.O. Box 925068, Houston, Texas 77292-5068
VB Claims, Enrollment, and Service
(Humana WVB Acquisition)
P.O. Box 926169, Houston, Texas 77292-6169
Premium Processing P.O. Box 925688, Houston, Texas 77292-5688
General Correspondence P.O. Box 925989, Houston, Texas 77292-5989
New Business Attn: New Business
10777 Northwest Freeway, Houston, TX 77092
Marketing, Contract and Licensing or Supplies 10777 Northwest Freeway, Houston, TX 77092
Medicare Supplement Claims Manhattan Life Insurance Company
Family Life Insurance Company
Western United Life Assurance Company
Medicare Supplement Division
PO Box 925568, Houston TX 77292-5568
Annuity Operations and Service

Manhattan Life Insurance Company

Western United Life Assurance Company


Direct Mail:

PO Box 2290, Spokane WA  99210-2217



929 W Sprague Ave, Spokane WA  99201