What are you looking for?

 

TELEPHONE NUMBERS

Customer Service
Western United Life contracts		 800-247-2045
Customer Service
Manhattan Life contracts		 800-247-2045
Customer Service
Christian Mutual contracts		 800-669-9030
Annuity Marketing 800-247-2045

EMAIL ADDRESSES

Operations and Service AnnuityServices@wula.com

FAX NUMBERS

Operations and Service 509-835-3190

COMPANY ADDRESSES

Operations and Service Manhattan Life Insurance Company
929 W Sprague Ave, Spokane WA 99201
 
Western United Life Assurance Company
929 W Sprague Ave, Spokane WA 99201
  Direct Mail:
PO Box 2290, Spokane WA 99210-2217
  Overnight/FedEx:
929 W Sprague Ave, Spokane WA 99201

TELEPHONE NUMBERS

Customer Service 800-669-9030
International Customer Service 800-877-7705
Marketing 888-441-0770

EMAIL ADDRESSES

Customer Service cservice@ManhattanLife.com

FAX NUMBERS

Health Policy Admin 713-583-3253
Life Policyholder Services 713-583-3253
Claims Processing 713-583-8508
Premium Processing 713-583-2908
Life New Business 713-821-6463

COMPANY ADDRESSES

Health and Life Claims P.O. Box 925309, Houston, Texas 77292-5309
Health and Life Admin P.O. Box 925068, Houston, Texas 77292-5068
Premium Processing P.O. Box 925688, Houston, Texas 77292-5688
General Correspondence P.O. Box 925989, Houston, Texas 77292-5989
New Business Attn: New Business
10777 Northwest Freeway, Houston, TX 77092
Marketing, Contract and Licensing 10777 Northwest Freeway, Houston, TX 77092

TELEPHONE NUMBERS

Customer Service
Western United Life, ManhattanLife, and all Med Supp policies		 800-877-7703
Agent Expedited Underwriting 800-982-0415

EMAIL ADDRESSES

Customer Service csmedsupp@familylifeins.com
csmedsupp@manhattanlife.com
csmedsupp@wula.com

FAX NUMBERS

Customer Service 713-583-2738

COMPANY ADDRESSES

Medicare Supplement Claims Manhattan Life Insurance Company
ManhattanLife Assurance Company
Family Life Insurance Company
Western United Life Assurance Company

Medicare Supplement Division
PO Box 925568, Houston TX 77292-5568
General Correspondence P.O. Box 925989, Houston, Texas 77292-5989

TELEPHONE NUMBERS

Voluntary Benefits (Member, Group, and Broker – formerly Humana, Inc.) Customer Service 855-448-6982
Worksite Customer Service 800-879-6542

EMAIL ADDRESSES

VB Customer Service VBcustomercare@manhattanlife.com
VB Claims Submissions VBClaimsSubmissions@manhattanlife.com
VB Sales VBSales@ManhattanLife.com
Worksite Core Health worksite@manhattanlife.com

FAX NUMBERS

Worksite Applications 713-481-8216
Worksite Claims 713-583-0677
Worksite Policyholder Services 713-481-2689

COMPANY ADDRESSES

VB Claims, Enrollment, and Service (Humana WVB Acquisition) P.O. Box 926169, Houston, Texas 77292-6169
Health and Life Claims P.O. Box 925309, Houston, Texas 77292-5309
Health and Life Admin P.O. Box 925068, Houston, Texas 77292-5068
General Correspondence P.O. Box 925989, Houston, Texas 77292-5989
 

Social Media Email = Media@ManhattanLife.com

What are you looking for?

Annuity

TELEPHONE NUMBERS
Customer Service
WULA and Manhattan Life contracts		 800-247-2045
Customer Service
Christian Mutual contracts		 800-669-9030
Marketing 800-247-2045
EMAIL ADDRESSES
Operations and Service AnnuityServices@wula.com
FAX NUMBERS
Operations and Service 509-835-3190
WRITTEN CORRESPONDENCE
Operations and Service Manhattan Life Insurance Company
Western United Life Assurance Company
  Direct Mail:
PO Box 2290, Spokane WA 99210-2217
  Overnight/FedEx:
929 W Sprague Ave, Spokane WA 99201

Individual Life & Health

TELEPHONE NUMBERS
Customer Service 800-669-9030
International Customer Service 800-877-7705
Marketing 888-441-0770
EMAIL ADDRESSES
Customer Service cservice@ManhattanLife.com
Agent Supplies AgentSupply@manhattanlife.com
FAX NUMBERS
Health Policy Admin 713-583-3253
Life Policyholder Services 713-583-3253
Claims Processing 713-583-8508
Premium Processing 713-583-2908
Life New Business 713-821-6463
Marketing/Agent Supplies 713-821-6512
WRITTEN CORRESPONDENCE
Health and Life Claims P.O. Box 925309, Houston, Texas 77292-5309
Health and Life Admin P.O. Box 925068, Houston, Texas 77292-5068
Premium Processing P.O. Box 925688, Houston, Texas 77292-5688
General Correspondence P.O. Box 925989, Houston, Texas 77292-5989
New Business Attn: New Business
10777 Northwest Freeway, Houston, TX 77092
Marketing, Contract and Licensing 10777 Northwest Freeway, Houston, TX 77092

Medicare Supplement

TELEPHONE NUMBERS
Customer Service 800-877-7703
Agent Expedited Underwriting 800-982-0415
EMAIL ADDRESSES
Customer Service csmedsupp@familylifeins.com
csmedsupp@manhattanlife.com
csmedsupp@wula.com
Agent Supplies AgentSupply@manhattanlife.com
FAX NUMBERS
Customer Service 713-583-2738
Marketing/Agent Supplies 713-821-6512
WRITTEN CORRESPONDENCE
Medicare Supplement Claims Manhattan Life Insurance Company
Family Life Insurance Company
Western United Life Assurance Company
Medicare Supplement Division
PO Box 925568, Houston TX 77292-5568
General Correspondence P.O. Box 925989, Houston, Texas 77292-5989

Employer Provided

TELEPHONE NUMBERS
Voluntary Benefits (Member, Group, and Broker – Formally Humana, Inc.) Customer Service 855-448-6982
Worksite Customer Service 800-879-6542
EMAIL ADDRESSES
VB Customer Service VBcustomercare@manhattanlife.com
VB Claims submissions VBClaimsSubmissions@manhattanlife.com
VB Case Review VBCaseReview@manhattanlife.com
Worksite Core Health worksite@manhattanlife.com
FAX NUMBERS
Worksite Applications 713-481-8216
Worksite Claims 713-583-0677
Worksite Policyholder Services 713-481-2689
WRITTEN CORRESPONDENCE
VB Claims, Enrollment, and Service (Humana WVB Acquisition) P.O. Box 926169, Houston, Texas 77292-6169
Health and Life Claims P.O. Box 925309, Houston, Texas 77292-5309
Health and Life Admin P.O. Box 925068, Houston, Texas 77292-5068
General Correspondence P.O. Box 925989, Houston, Texas 77292-5989

 

 

CLIENT SERVICES

Contract/Policy holders login to Client Services for information anytime on your policies & contracts, claims, correspondence, and to upload forms.

PRODUCER RESOURCE CENTER

Agents/Producers can login to the Producer Resource Center anytime to view commissions, contracts, policies, sales, download/upload forms and brochures.

HEALTHCARE PROVIDERS

Healthcare Providers can login to the Provider Benefit Verification Resource Center anytime to verify policyholder benefits, paid to dates, and view claims information.

 

 

Corporate Offices

 
HOME OFFICE
10777 Northwest Freeway
Houston, Texas 77092
United States

 

 
OPERATIONS OFFICE
13831 Northwest Freeway
Houston, Texas 77040
United States

 

 
STANDARD LIFE & CASUALTY
4525 S. Wasatch Blvd, Suite 150
Salt Lake City, UT 84124-4221, USA
standardlifeco.com

 

 
WESTERN SKIES/MGU
9300 Sun City Blvd., Ste 105
Las Vegas, NV 89134, USA
westernskiesmgu.com

 

 
ANNUITY OPERATIONS*
929 W Sprague Ave
Spokane WA 99201
United States

 

 
EMPLOYER BENEFITS
101 South Fifth Street, Suite 1400
Louisville KY 40202
United States

 

 
EMPLOYER BENEFITS
1716 Lawrence
De Pere WI 54115
United States

 

 

*The Annuity Operations office in Spokane, Washington, administers:
Manhattan Life Insurance Company annuity contract numbers beginning with “ML”, and all Western United Life Assurance Company annuity contracts. Western United Life Assurance Company is domiciled in the state of Washington. Manhattan Life Insurance Company is domiciled in the state of New York.